Finale and Free Technical Support

MakeMusic today announced a change to their technical support policy for Finale, which will go into effect later this summer. This change only affects customers who have not upgraded since Finale 2009.  The statement reads:

“MakeMusic, Inc. has a long tradition of providing free technical support for our Finale® customers. In a world where most software companies charge for technical support, MakeMusic is committed to offering free personalized support to its customers. To do so, it’s necessary to limit support of older software versions.

As of August 15, 2012, MakeMusic will no longer provide phone or case support for Finale 2009 and earlier versions. Users of Finale 2009 and older products will still be able to authorize their software, search for answers to frequently asked questions, and use other self-service resources online. The change is only with phone and case support.

MakeMusic will continue to offer free phone and case support for Finale 2012 AND two previous versions Finale 2011 and Finale 2010.”

Read MakeMusic’s support policy here.

Avid currently charges $100 per year for Sibelius Support.

Sibelius UK Office Closes : Avid Selling Consumer Businesses

On July 2, 2012, Avid Technology announced it is divesting its consumer businesses and streamlining operations. The company will focus on its Media Enterprise and Post & Professional division. Avid will continue to develop and sell their Pro Tools® line of software and hardware, as well as some associated I/O devices such as Mbox and Fast Track.

The company’s “facility footprint” is also being reduced. The Sibelius headquarters in the UK will be closed.

As part of the restructuring, Avid will reduce the number of its permanent employees base by approximately 20%. As part of the transactions, certain employees of Avid will transfer to each acquiring company.

The company’s consumer audio products are being sold to inMusic, the parent company of Akai Professional, Alesis and Numark.

Avid Technology’s headquarters are in Burlington, MA, USA.

Gary G. Greenfield, the Chairman and Chief Executive Officer (CEO) of Avid Technology Inc. since December 19, 2007 and its President since May 2008 will continue serving his executive contract, which has a term of five years. According to the 2007 SEC filing, this executive agreement shall be extended in the event of a change-in-control of the Company or a potential change-in-control of the Company occurring in 2012.

Effective July 2, 2012, Kirk E. Arnold will cease to serve as the Company’s Executive Vice President and Chief Operating Officer (COO).

On December 12, 2011, one employee of Avid wrote an anonymous review on the website Glass Door prophetically entitled “Stay Away and / or Plan Your Exit Strategy“:

“To the Board of Directors: employees assume you are looking to dissolve Avid and sell the company off in bits and pieces. It’s been rumored for years, it’s the buzz throughout the industry right now thanks to the mess you’ve allowed to happen internally…”

This is a sad day for the excellent team of employees at Sibelius, many of whom have been with the company since it was founded in 1993 by Ben and Jonathan Finn.

The implications of how this will ultimately affect these employees and also end users of Sibelius are not yet clear.

Sibelius was purchased by Avid in 2006 for $23m cash (£12.2m).


UPDATE : July 7, 2012


Avid’s VP of Audio Product & Solutions, Martin Kloiber, posted an open letter on the Avid community forum which says, in part:

“The (UK) office closing is part of Avid’s larger strategic reorganization, and while it does impact members of the Sibelius team, we’d like to stress that this should not in any way be considered a diminishment in our commitment to Sibelius.”

Read the full letter and add a comment in response here, or you can email directly to community_feedback@avid.com.


UPDATE : August 21, 2012

AVID : FINANCIAL

  1. Annual Reports
  2. Key Executive Salaries
  3. Stock Valuation (5 year overview)

PRESS RELEASES :

  1. Avid Technology to Expand Product Engineering Lab in Kyiv, Ukraine (11/29/11)
  2. Avid Press Release
  3. inMusic Press Release (PDF)
  4. Avid Technology Company Presentation 7/1/12 (4.3MB PDF)

NEWS ARTICLES :

  1. Arts Journal.com
  2. Wall Street Journal
  3. Reuters

DISCUSS : SIBELIUS FORUM

  1. Another round of musical chairs…
  2. Avid and Sibelius
  3. Avid requesting feedback on Sibelius UK closure
  4. Avid selling off Sibelius?
  5. Daniel Breaks the Radio Silence on SibeliusBlog
  6. On the closure of the office of England and the relation-Avid Sibelius
  7. Sacked Sibelius Team to be Replaced in Ukraine
  8. Save Sibelius – Crisis
  9. Sibelius London Office to close
  10. Sibelius UK to close?
DISCUSS : FINALE FORUM
  1. Recent Avid Events… (MakeMusic OT?)
  2. Sibelius UK closure is confirmed – killed by US owners on the 4th of July

DISCUSS : AVID

  1. Avid on Facebook
  2. Save Sibelius Page on Facebook
  3. Contact Avid’s Board of Directors (board member list here)
  4. Damage Control Statement to Sibelius users by Martin Kloiber of Avid

AIR Software Group, Akai Professional, Alesis, Alto Professional, ION Audio, M-Audio, MixMeister, Numark, Sonivox

Finale 2012b Update Released Today – June 26, 2012

MakeMusic released the update to Finale 2012b today, which includes several new features:

  1. Range Checking. Finale now alerts you when notes are outside of an instrument’s range.
  2. Automatic Transposition while Copying. Music is now pasted into the most appropriate octave when copied between instruments of different registers. Also, music is transposed into the most appropriate register when changing instruments with the ScoreManager.
  3. Accessible Text Inserts. You no longer need to venture into a dialog box to edit text inserts. You can now edit them directly in the score like a regular text box. When you do so, the text insert’s definition is updated respectively.
  4. SVG Graphic Export. You can now export Scaled Vector Graphics from Finale.
  5. EPUB Export. You can now export EPUB files from Finale for viewing on mobile readers.
  6. New Finale Lyrics Font. This font improves lyric spacing, and is the new default for scores created with the Document Setup Wizard.
  7. Automatic Font Annotation. Finale can now automatically generate Font Annotation Files to accommodate files with 3rd-party music fonts.
  8. New Aria Player. Finale includes the latest Aria Player from Garritan.

 

There have been some interface changes since the release of Finale 2012:

  • “Program Options” have been renamed “Preferences.” To access the Preferences, choose Finale 2012 > Preferences.
  • The File menu has been reorganized. Several File menu commands have been moved into new Import and Export submenus, as well as new commands added to 2012b. See “File menu” in the User Manual for details.
  • Undefined text inserts appear gray and do not print. Undefined text inserts, such as those that appear in the first page header after finishing the Setup Wizard, are now gray in color, indicating they will not print. You can update these inserts directly in the score using the Text tool. See “Text Inserts” in the User Manual for details.
  • Staff Styles now (again) support staff transpositions. The ability to include staff transpositions in Staff Styles has been restored (allowing Staff Styles to be an alternative method for creating mid-score instrument changes). See “Staff Styles dialog box” in the User Manual for details.

 

Finale 2012b also includes a number of bug fixes, including:

  • Audio – Audio files saved using Vienna Symphonic Library (VSL) no longer stutter.
  • Fonts – (1) The missing Seville font has been added to MacSymbolfonts.txt. (2) Problems with results from Change Chord Suffix Fonts have been resolved. (3) The Font menu now reports all missing fonts correctly.
  • Inserting – Inserting stacks no longer cause a crash when Automatic Update Layout is unchecked.
  • Keyswitches – (1) Expressions with keyswitches are now correctly chased during playback when Chase from First Measure is selected in the Playback/Record Options dialog box. (2) JABB (Garritan Jazz and Big Band) trumpets and trombones now respect keyswitch commands for all muted sounds.
  • Preferences– Folders – Finale no longer defaults to the MacOS folder if the specified folder is missing.
  • Staves – Problems deleting multiple staves in Scroll View have been resolved.

 

If you have been thinking of purchasing the Finale 2012 update, now might be a good time.
Makemusic’s upgrade sale price of $99 has been extended through July 9th, 2012.

Centered dynamics between staves on braced grand staff instruments

Q: I can never get the placement of dynamics to align nicely to the middle of the grand staff in piano parts. Because they are connected to the treble or bass clef stave, they tend to move towards that stave. But it would be nice to have them in the middle, centered between the 2 staves. I can’t find an option in to automate this.  What’s the best way to center these dynamics?

A: I’ve found that consistently attaching dynamics below the treble clef staff really helps with dynamics text / hairpin positioning on a braced (grand staff) instrument. Both Finale and Sibelius offer a mechanism to center dynamics between grand staves as a group, but in order to move as a group, they have to be attached consistently to the same staff.

Generally, dynamics should be placed as close as possible to the notes they refer to. However, in keyboard music, a convention is to center the dynamics between the staves, as the dynamics most typically refer to both the left and right hand. As with parts on one staff, keep dynamics on the same horizontal plane where possible.

The following techniques can also be helpful when entering music in a dense score for an instrument with ledger lines. 

more >> “Centered dynamics between staves on braced grand staff instruments”

Music by the Pound : Types & Weights of Paper for Printing Music

As a generation producing music notation on computer software and laser printers, we are fortunate not to have to consider as many factors when picking out a paper for music reproduction. For instance, there are no concerns about how the ink from a fountain pen spreads on a specific paper; or whether or not fibers from the paper get caught in the pen when copying.

These days, most good quality papers designed for laser printers or photo copying produce great results for typeset scores and parts. With white paper, we want to pick a paper stock with a good brightness rating (the higher the number, the brighter the paper). And, importantly, we want a paper that is heavy enough that it won’t curl up on the music stands, but that isn’t too heavy to go through our printer.

If you have the manual for your printer handy, it’s worth checking to see what the heaviest recommended paper is possible to feed through the trays.

more >> “Music by the Pound : Types & Weights of Paper for Printing Music”

Control Multirest Break Points in Sibelius

Q: I’m trying to import a graphic onto my score, but whenever I place it where I want it, the multi-measure rest breaks in a way I don’t want it to. How can I place the graphic above the staff and keep the  multi-measure rest at the full duration?

A: From version 2 of Sibelius onward, the Properties Palette has provided a good solution for  controlling placement while keeping multimeasure rest integrity. In Sibelius 7, the Properties Palette was renamed “The Inspector”, but for all intents and purposes, it is still the same tool.

Suppose you want a graphic to appear in the score and parts at a location prior to the barline, over the multirest:

more >> “Control Multirest Break Points in Sibelius”